Community Fiber
Customer survey Main website

Help shape the future of your local fiber service.

Tell us what shaped your experience and how you see your internet service provider. Complete this brief survey and receive $5 off your next eligible bill.

$5 off your next billfor eligible customer accounts

One response and credit per eligible customer account. Your answers help us better understand your experience and service needs.

This survey is closed.

The response period ended. Thank you for your interest.

Find your account.

Enter your account number to get started. We’ll show the service address on file for you to confirm.

A few quick questions.

1If someone were to ask, who would you tell them your internet provider is?
2Are you aware of any additional value-added services your internet provider offers?
3If price, service, and support stayed the same, would you care if your provider’s name changed?
4Have you heard of SimplifyTech?
5Before today, were you aware that Community Fiber is part of NPTech?
6Overall, how satisfied are you with your internet provider?
7What made you want to sign up for your internet service? Select all that apply.

By submitting, you confirm that these answers are your own.

Thank you for sharing your perspective.

We’ve saved your feedback and marked your account for $5 off your next bill.

What happens next

Your account will be reviewed, then you’ll receive $5 off your next eligible bill. We’ll also send a confirmation to .

Stay in the loop

Follow along for service updates, special promotions, and new ways we’re working to add value for our customers.

Return to the Community Fiber website
Return to survey home